Privacy policy
COMPREHENSIVE PRIVACY NOTICE â DRAKOI GROUP LLC
Last Updated: February 21, 2026
1. Data Controller
Drakoi Group LLC, with principal offices at 2 S Biscayne Boulevard, Suite 3200 #3619, Miami, FL 33131, United States, is responsible for the collection, use, storage, and protection of your personal information.
Contact: info@drakoigroup.com
WhatsApp: +1 (786) 485 0960
2. Personal Information We Collect
We may collect personal information directly from you or through digital tools such as our website, online forms, Meta/Facebook/Instagram forms, appointment calendars, email, WhatsApp, and other communication channels.
This information may include:
Identification and Contact Information: name, email address, phone number, WhatsApp number, city, state, and country.
Business Information: product category, business stage, product differentiators, approximate costs and prices, inventory information, supplier information, and links to product photos or files.
Tax or Operational Information, when applicable: information required to validate operational, fiscal, or program requirements.
Technical Information: IP address, browser and device identifiers, cookies, pixels, and website navigation events.
3. Purposes of Processing
We use your personal information for the following purposes:
Primary Purposes
a) To manage your application, interview, and eligibility for Drakoi Support, Amazon End-to-End, Mercado Libre End-to-End, or any other Drakoi program.
b) To validate operational, business, or documentation requirements before starting a service.
c) To manage your internal registration, membership, benefits, and, when applicable, your Drakoins account.
d) To provide contracted services, customer support, operational communication, and follow-up.
e) To comply with applicable legal obligations and requests from competent authorities.
Secondary Purposes
f) To send you commercial information, educational content, promotions, updates, and news from Drakoi Group.
g) To analyze and improve our website, campaigns, services, and user experience, including conversion tracking and performance measurement.
If you do not wish for your information to be used for secondary purposes, you may request this by contacting us at info@drakoigroup.com.
4. Service Providers and Data Sharing
We may share personal information with trusted service providers that help us operate our business, including ecommerce platforms, scheduling tools, email platforms, analytics tools, advertising platforms, cloud storage providers, payment processors, and customer communication tools.
These providers may be located in the United States, Mexico, or other countries.
Your information is shared only for the purposes described in this Privacy Notice and under reasonable confidentiality and security obligations.
5. Your Privacy Rights
Depending on your location, you may have the right to request access, correction, deletion, limitation, objection, or withdrawal of consent regarding your personal information.
To exercise your rights, please contact us at info@drakoigroup.com and include:
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Your full name
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A contact method for our response
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A clear description of your request
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Information necessary to verify your identity
6. Cookies and Tracking Technologies
We may use cookies, pixels, and similar technologies to operate our website, improve your browsing experience, analyze traffic, measure campaigns, and support marketing activities.
You may disable cookies through your browser settings and, where applicable, through our cookie banner or consent tools.
7. Data Security
We apply reasonable administrative, technical, and physical safeguards to protect your personal information against unauthorized access, loss, misuse, alteration, disclosure, or destruction.
However, no digital transmission or storage system is completely secure.
8. International Users
If you access our services from outside the United States, you understand that your information may be processed and stored in the United States or other countries where our providers operate.
By using our services or submitting your information, you consent to the processing of your information in accordance with this Privacy Notice.
9. Changes to This Privacy Notice
We may update this Privacy Notice from time to time.
The current version will be available on our website or platform. The âLast Updatedâ date indicates the most recent revision.
10. Contact
For privacy-related questions or requests, please contact us at:
Drakoi Group LLC
2 S Biscayne Boulevard, Suite 3200 #3619
Miami, FL 33131, United States
Email: info@drakoigroup.com
WhatsApp: +1 (786) 485 0960