Términos del servicio

TERMS AND CONDITIONS — DRAKOI GROUP LLC

Last Updated: February 21, 2026

1. Provider and Acceptance

These Terms and Conditions govern the use of the website and the purchase of services offered by Drakoi Group LLC, with principal offices at 2 S Biscayne Boulevard, Suite 3200 #3619, Miami, FL 33131, United States.

By accessing the website, using the platform, registering, purchasing services, or participating in any Drakoi program, you agree to these Terms and Conditions.

2. Services

Drakoi Group LLC provides professional services designed to support entrepreneurs, brands, and businesses in launching, improving, validating, or growing their business through digital channels and marketplaces.

Services may include, among others:

Amazon End-to-End
Mercado Libre End-to-End
Business strategy
Marketplace setup
Product listing development
Creative assets
Advertising structure
Campaign management
Training and guidance
Business support services
Drakoi Support benefits

The exact scope of each service depends on the program, plan, membership, or service selected and the description published on the website at the time of purchase.

3. Drakoi Support — Eligibility and Availability

3.1 Limited Benefit

Drakoi Support is a limited benefit available only to selected candidates who meet the applicable eligibility criteria.

3.2 Availability

Available spots, benefits, bonuses, support amounts, and program capacity may vary and will be subject to what is published on the website or communicated by Drakoi at the time of application.

3.3 Approval Criteria

Drakoi Group LLC may approve, reject, or place candidates on a waiting list based on factors such as:

Budget availability
Documentation
Product readiness
Operational viability
Market opportunity
Business stage
Execution capacity
Program capacity

3.4 Possible Benefits

Depending on the case, program, and active offer, Drakoi Support may include:

Subsidized Setup or Launch Architecture
Support toward strategic management
Cashback or internal credit in Drakoins
Preferential conditions
Access to selected resources, services, or benefits within the Drakoi ecosystem

4. Scope of Subsidized Setup / Launch Architecture

When applicable, the subsidized Setup or Launch Architecture is designed to prepare the client’s product, store, or marketplace operation to launch professionally.

Depending on the program and marketplace, this may include:

Account or store setup support
Product listing or publication development
Title, bullet points, description, attributes, and backend structure, when applicable
Keyword or search term research
Basic marketplace positioning structure
Visual asset design using materials provided by the client
Initial advertising structure
Basic operational checklist
Handoff and launch guidance

Unless expressly stated otherwise, Setup does not include:

Inventory
Logistics costs
Physical photo shoot
Professional video production
Brand registration
Trademark filings
Third-party fees
Advertising spend
Full brand development
Website development
Any service not expressly listed as included

5. Client Responsibilities

The client agrees to:

a) Provide complete, accurate, and truthful information.

b) Deliver materials, content, approvals, documentation, product information, and other required inputs within reasonable timeframes.

c) Maintain operational availability and respond to Drakoi requests within reasonable periods.

d) Maintain the necessary documentation and requirements to open, validate, and operate seller accounts on Amazon, Mercado Libre, or any applicable platform.

e) Comply with all marketplace policies, third-party terms, legal requirements, tax obligations, and applicable regulations.

f) Maintain responsibility for the accuracy, legality, quality, inventory, pricing, and fulfillment of their products.

6. Estimated Investment and Operational Viability

Any investment amount referenced on the website, in communications, or during the evaluation process is an estimate intended to help determine operational viability.

Such investment may include, depending on the program:

Strategic management fees paid to Drakoi
Advertising investment paid to the marketplace or advertising platform
Inventory
Logistics
Packaging
Operational costs
Third-party fees
Other business expenses

These estimated amounts are not necessarily a single payment to Drakoi Group LLC. They may represent the approximate capital the client should be able to allocate over a period of time to operate with greater viability.

7. Management Fees and Advertising Investment

Strategic management or campaign management fees are charged according to the selected program, plan, or service.

Advertising investment is separate and is the responsibility of the client.

Advertising spend may be paid directly to Amazon, Mercado Libre, Meta, Google, or any other applicable advertising platform.

Drakoi Group LLC may update prices at any time. The applicable price will be the one published on the website or agreed upon at the time of purchase or renewal.

8. Activation Payments and Drakoins

If a candidate is approved for a specific support program, an activation payment may be required.

When stated in the applicable offer, part or all of that activation payment may be credited as Drakoins within the Drakoi platform.

Drakoins are internal Drakoi credits that may be used for eligible purchases within the Drakoi ecosystem, subject to the Drakoins Rules and the policies published on the platform.

Drakoins:

Are not cash
Are not transferable
Are not redeemable for money
Cannot be withdrawn
Cannot be used outside the Drakoi ecosystem
Do not apply to third-party fees or excluded services unless expressly stated

9. Delivery Times

Estimated delivery times for Setup or Launch Architecture may vary depending on the service, number of products, marketplace requirements, client response times, and availability of required materials.

As a general reference, Setup may take approximately 15 to 30 business days from complete onboarding.

Delivery timelines may be paused or extended if client materials, approvals, documents, platform access, or third-party validations are delayed.

10. No Guarantee of Results

Drakoi Group LLC does not guarantee sales, rankings, profitability, revenue, marketplace approval, account approval, advertising performance, or specific business results.

Results depend on multiple factors, including:

Product quality
Market demand
Competition
Pricing
Inventory
Advertising investment
Marketplace rules
Customer behavior
Client execution
External platform policies

Drakoi provides methodology, structure, execution support, and guidance, but business outcomes cannot be guaranteed.

11. Third-Party Platforms

Amazon, Mercado Libre, Meta, Google, payment processors, logistics providers, and other platforms or providers are independent third parties.

Drakoi Group LLC is not responsible for decisions, policy changes, suspensions, restrictions, account reviews, approval requirements, fee changes, technical failures, or service interruptions caused by third parties.

The client is responsible for complying with all applicable third-party terms, policies, and requirements.

12. Limitation of Liability

To the maximum extent permitted by applicable law, the liability of Drakoi Group LLC shall be limited to the amount actually paid by the client to Drakoi Group LLC for the specific service giving rise to the claim during the month in which the issue occurred.

Drakoi Group LLC shall not be liable for indirect, incidental, consequential, special, punitive, or lost-profit damages.

13. Payments, Cancellations, and Refunds

Payments are processed through the website, Stripe, PayPal, payment links, or other authorized payment methods.

Services involving execution, setup, creative work, configuration, campaign structure, consulting, or operational work are generally non-refundable once work has started.

Memberships and recurring services may be canceled according to the applicable billing cycle. Unless otherwise stated in writing by Drakoi, payments already processed are not guaranteed to be refunded.

14. Changes to Services, Prices, and Terms

Drakoi Group LLC may update services, pricing, benefits, program rules, eligibility criteria, bonuses, support percentages, and these Terms and Conditions at any time.

The current version will be published on the website or platform.

Continued use of the website, platform, services, or programs after updates constitutes acceptance of the updated terms.

15. Governing Law and Jurisdiction

These Terms and Conditions shall be governed by the laws of the State of Florida, United States, unless otherwise required by applicable law.

Any dispute shall be submitted to the competent courts located in Miami-Dade County, Florida, unless mandatory consumer protection laws require a different jurisdiction.

16. Contact Information

For questions regarding these Terms and Conditions, please contact us at:

Drakoi Group LLC
2 S Biscayne Boulevard, Suite 3200 #3619
Miami, FL 33131, United States

Email: info@drakoigroup.com
Telephone: +1 (762) 380 1113
WhatsApp: +1 (786) 485 0960